Supporting pharmacies to become
centres of care.

We work alongside pharmacy operators to build the clinical confidence, operational systems, and patient-centered practices that transform a dispensing outlet into a true point of care.

Clinical and Operational Capacity Support

Empowering pharmacy operators to confidently step into their roles as primary healthcare providers.

Training and Professional Development

Structured learning programs that build practical skills in patient assessment, counselling, and clinical decision-making.

Patient consultation and communication skills
Chronic disease screening protocols
Continuing professional development pathways
Clinical triage and referral decision support

Operational Mentorship

Hands-on guidance to strengthen pharmacy practice management and service delivery.

Practice workflow and patient flow optimization
Record-keeping and data management for patient care
Quality improvement and service standards
Peer learning networks and community of practice

Continuity of Care

Client Aftercare and Follow-Up Systems

Healthcare should not end after dispensing medication. We help pharmacies implement structured follow-up that keeps patients engaged in their care.

Adherence and Monitoring

Supporting patients to complete their treatment through structured follow-up and monitoring systems.

Medication adherence tracking and support
Chronic disease monitoring at community level
Treatment completion and outcome tracking
Patient health education and counselling

Referral Management and Coordination

Connecting pharmacy-level care to the broader health system through structured referral pathways.

Referral pathway development with local facilities
Care coordination and information sharing protocols
Revisit and follow-up scheduling systems
Continuity of care across the patient journey

Our Engagement Model

How We Work With Pharmacies

Initial Assessment and Engagement

Training and Capacity Building

Ongoing Mentorship and Support

1 We begin with an assessment of each pharmacy's current practice, patient volume, and community context to tailor our support.
2 Through structured training and mentorship, pharmacy teams build the clinical and operational skills needed to deliver comprehensive care.
3 Sustained support and peer learning ensure that new practices become embedded in daily operations, creating lasting change.

Interested in partnering?

We are actively seeking partners, funders, and collaborators to help strengthen community pharmacy care. Let's work together to build a healthier Kenya.

Get in touch →

Supporting pharmacies to becomecentres of care.